About Us

Introduction

North Appliances Services Private Limited (NasGas) is a home appliances company that has been a pioneer and professional manufacturer of home appliances since 1952 in Pakistan. We are a pro-Pakistani brand where a legacy of quality and excellent service meets innovations to ease everyday life. NasGas consists of a specialized mix in research, development, production, quality assurance and innovation, following the trend of high-grade material and advanced international production lines with high-tech equipment and highly skilled people.

With deep knowledge of Pakistani culture, cooking traditions and customer preferences, we manufacture products focusing on durability, high quality and elegant authentic design for any type of project. For us, premium quality means high-end materials and first-class expertise. NasGas home appliances are efficient, economical and among the fastest growing enterprises in Pakistan, symbolizing innovation and continuous growth. Our growing sales, driven by increasing customer demand and excellent after-sales services, are a major strength of NasGas across Pakistan.

Mission Statement

“To enrich people’s lives with high quality and customer-oriented home appliances with satisfied after sale services.”

Vision Statement

“To become the most competitive and leading home appliances organization by providing high quality and individualized customer service while encouraging employee creativity, motivation and teamwork in a continuously improving environment.”

Core Values

Quality

We provide outstanding products and unsurpassed service that together deliver premium value to our customers.

Integrity

We uphold the highest standards of integrity in all of our actions.

Team Work

We work together across boundaries to meet the needs of our customers and to help our company win.

Respect for People

We value our people, encourage their development and reward their performance.

Personal Accountability

We are personally accountable for delivering on our commitments.

Leadership Values

Leadership

We have the courage to shape a better future and get a leading role in a competitive environment.

Honesty

We are honest and forthright with customers, vendors and partners.

Development

We foster an environment that allows for both personal and professional development.

Durability

We want to create something worth creating that will endure the test of time.

Customer Oriented

We make every decision and measure every outcome based on how well it serves our customers.

Environmental Health and Safety Policy

NasGas is a responsible corporate citizen committed to maintaining the highest standards of environmental management and ensuring a safe and healthy environment for all members, consultants, contractors and customers, free from occupational injury and diseases. Our Environmental Health and Safety policy includes:

  • The protection of workers, their health and the natural environment.
  • Compliance with legal requirements and regulatory standards.
  • Increasing productivity, profit and morale that comes with a safe and healthy workforce.
  • Providing fire prevention, inspection, engineering and systems maintenance services, as well as hazardous waste management and disposal services.
  • Promoting occupational and personal safety, health and wellness.

Quality Policy

NasGas is committed to providing customers with the highest possible level of quality in products and services. To achieve this, we continually improve processes, products and services, meeting and exceeding customer satisfaction at all times. Quality implementation is the responsibility of all staff members, with overall responsibility residing with higher management, and all staff recognize and accept our philosophy of quality service delivery and accountability for their output.

Our systems and procedures support total customer satisfaction and continuous improvement through:

  • Selection and performance monitoring of suppliers against set criteria.
  • Training and development for employees.
  • Regular audits of internal processes.
  • Measurable quality objectives that reflect our business aims.
  • Management reviews of audit results, customer feedback and complaints.

Product Line

NasGas offers a wide range of home appliances with a broad product line and width. Our home appliances include:

  • Gas cooking ranges.
  • Gas hobs.
  • Gas stoves.
  • Kitchen hoods.
  • Built-in ovens.
  • Gas water heaters (storage type).
  • Electric water heaters.
  • Gas instant water heaters.
  • Gas room heaters.
  • Electric room heaters.
  • Built-in microwave ovens.
  • Room air coolers.
  • Electric water coolers.
  • Electric water dispensers.
  • Washing machines and dryers.

We work continuously and tirelessly to expand our product line and its presence across all provinces of Pakistan, introducing professionally managed marketing activities and distribution networks nationwide. We maintain a large network of dealerships throughout Pakistan and are working hard to go beyond the country’s boundaries.

Our Certifications

NasGas is approved as an “A” category brand in various prestigious departments of Pakistan. Our certifications include recognition from military engineering services, PCSIR, ISO 9001 and PSQCA.